Webb19 jan. 2016 · Asset Management, Service Management (Propel), v-ROPS-OMI, SCCM, NNMI Show less Senior Project Manager Macquarie Bank Sep 2013 - Feb 2015 1 year 6 months. ... Build the VM automation and Integration with service manager (SM9), uCMDB and asset manager for events, metrics, topology, ... Webb-Ticket Creation, Prioritizing and assignment using HP Service manager (SM9).-Implements improvements to practice and client engagements, ensuring performance targets are met in the business area.-Follow both customer and company standard ITIL processes e.g. Change Management. Show less
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WebbThe most complete open source service management software Your open source tool to manage Helpdesk and IT assets! Download Start demo They trust us: GLPI SUCCESS CASES GLPI features Helpdesk Organize your support easily with GLPI: manage incidents/requests, create forms, define SLAs, deliver the best experience to your … WebbAgrégation de données HP UCMDB(SOAP), HP SM9(REST), Outils Métiers (Oracle) avec Serveur Interface Node.JS Cartographie SI sous Base de Donnée de type Graph (NEO4J) ... Implémentation dans l’outil HP Service Manager et développement spécifique pour répondre aux besoins de multi-centre de services, multi-clients, multi-langues i-ready ipad
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WebbSobre. Summary of qualification. - IT professional with over 27 years of experience in IS IT Services delivery, with a leadership experience managing and developing people, including virtual teams. - Large experience with Service Management Processes such as Problem & Incident Management, Change & Release Management, Service Level Management ... WebbService Manager . Support Browse resources . Documentation. Read official guides for installing and using your product. Knowledge Base. Find solutions, known issues, and … WebbThe new HPE Service Manager Service Portal enables IT departments to offer their services in an online shopping experience, similar to the experience today at popular … i-ready growth monitoring chart